Privacy Policy

1. Introduction

Welcome to icecreamhub. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://www.icecreamhub.store (the “Site”). By using the Site, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect information that identifies you personally, such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed by third‑party payment providers)

2.2 Non‑Personal Information

We also collect technical and usage data, including IP address, browser type, operating system, pages visited, and referral URLs. This information helps us improve the Site and analyze traffic.

3. How We Use Your Information

• To process orders, payments, and deliveries.
• To communicate order status, respond to inquiries, and provide customer support.
• To send marketing communications, if you have opted in.
• To personalize your experience and recommend products.
• To comply with legal obligations and protect our rights.

4. Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service providers that perform order fulfillment, payment processing, shipping, and email delivery.
• Legal authorities when required by law or to protect our legal rights.
• Business partners for joint marketing activities, only with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are typically kept for seven (7) years for tax and accounting purposes.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications at any time.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us using the details below.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Third‑Party Links

The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated effective date. Continued use of the Site after changes constitutes acceptance of the new terms.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +1 (267) 430-1411
Address: 8266 Northwest 12th Drive, Philadelphia, Pennsylvania 19104, United States